At some point in our professional lives, we find ourselves downtrodden and discouraged. Hard work doesn’t seem to pay off, promotions don’t come, and the cost of living continues to go up. These times of life make getting up to go to work in the morning difficult, and motivation to go on is hard to come by. If you find yourself in this time of life, let me encourage you. It will pass. You will gain traction. Things will get better and the good things will come if you continue to show up and do the hard work. Until then, I hope you can find some inspiration and motivation from these life quotes of hard-working people who have made it and made it big.
It’s difficult to coordinate productive team building activities in this day and age when half the staff seems to be constantly out of the office on Covid protocol or simply working from home. Studies have consistently shown that good team rapport not only increases productivity and morale but also contributes to employee longevity at the company. Less turnover and happy employees mean more revenue for your business, but how are you supposed to keep a team that is consistently apart connected? Look no further. Below are several games that make proximity a non-issue. Try these virtual team building games to keep your team connected and productive!
Before we reveal 18 benefits of a CRM, you may be wondering what a CRM is. CRM stands for Customer Relationship Management. It is a platform which allows you to track activities, action steps, and any details regarding your client interactions. Using a CRM ensures a paper trail that anyone in your org can follow which makes for easy handoffs and seamless customer service. It also allows you to expel any and all detail about your client and interaction in their profile, so you no longer have to rack your brain for personal details at your next meeting. Besides this, these platforms are highly customizable. This allows for your team to input their specific sales process so it works for your business. They additionally produce an array of reporting/customer segmentation abilities- saving your team valuable time. What’s not to like? Check out these 18 benefits of a CRM that your business can use to make your sales process more effective and efficient.
The last couple of years have proved to be monumental in the workplace landscape thus producing 5 workplace trends in 2022. The pandemic has not only rocked our worlds personally and socially, but it is difficult to find any business that hasn’t had to make extreme changes to its business model as a result. Not only do consumers expect certain precautions, but employees have also rocked the boat of many companies who may not have taken steps necessary to secure their safety. One of the most obvious results has been the extreme shift to remote work or flex-work. What was unheard of for most of the country even ten years ago has suddenly become not only the expected norm but a demand by the workforce. Work-life balance suddenly took a huge leap, and companies in fear of losing their workforces entirely have adapted to accommodate the changing times by allowing a more flexible work-life balance along with placing increased attention and resources on workplace equity, diversity, inclusion, and employee mental health. Take a look at these 5 workplace trends that have taken the world by storm.
If you’d like a clue as to the anatomy of an excellent whitepaper, look no further. A few simple tricks can make your whitepaper stand out if you know what to do. Whitepapers are great opportunities for your business to engage customers or clients in a more resourceful way. Whitepapers aren’t sales pitches but usually propose best common practices or methodologies surrounding a certain topic. These informational flyers provide an opportunity not only to provide a service to your audience but also to reinforce your position as a leader in the industry. Because name and email are usually required to download these items, it also helps build your database as well as give you quality leads.
Recruiting talent hasn’t been so hard to come by in recent memory, but with these 6 hiring trends for 2022 you can make sure HR knows what the talent out there is searching for and how to reel it in. From diversity and inclusion to remote offices, the mechanics of business everywhere are shifting to the new normal. Those job-hunting are particular, needing certain affirmations or commitments on behalf of employers, and are willing to walk away if they don’t like what they see. The balance has definitely shifted as companies struggle to hire while those looking for jobs have many offerings to choose from. Make sure your business has what it takes to land the talent you need to make your company go further in this ever-changing scenery of modern business.
Here are the small business trends for 2022. 2020 and 2021 were rollercoasters as the business world ebbed and flowed with the circumstances created by COVID-19 and its following variants. Today we stand in a new world; a world with new needs both inside and outside our businesses. Workers desire the flexible work-from-home situation which allows them to manage their lives easier when children are home sick or school closures occur while customers demand safe interactions while still receiving the lowest prices in a world of rising inflation. Digital integrations remain crucial for any business wanting to not only survive these times but thrive within them, so how do you cover all the bases? Check out the small business trends of 2022 you need to be aware of to make sure your business thrives in this ever-changing world.
27 Customer Service Statistics for 2022. That may seem like a lot of stats for just one subject, but the fact of the matter is that if you don’t have at least serviceable customer service you will be shuttering your doors in no time. Customer service is the backbone of any business, and if you aren’t providing good to great customer service, your customers will simply find someone else who can give that to them. Having great customer service is pivotal to your success because consumers, more and more, tend to buy with businesses they connect with at a deep and identifying level. If they find a company that doesn’t value or take care of them when they reach out due to a problem, they will drop you like a hot potato. There are too many businesses out there that will give them the service they desire to slack. Make sure you aren’t a business they are leaving but one they are gravitating to with these 27 customer service statistics for 2022.
Businesses often focus on customer acquisition but don’t forget customer retention is equally as important. This is why even after you make a sale the customer journey is not over. One of the best ways to improve customer retention is through improving the post-purchase experience. Keep in mind just a 5% improvement in customer retention can help boost profits by 25-95%. Improving the post-purchase experience can also help boost brand perception as well as customer satisfaction. If you are interested in learning a few strategies to improve the post-purchase experience check out the resource below.
This blog post has been provided by guest, Jeremy Zielie who is a Content Marketing Specialist for Straight North.
Do you want to know the perfect recipe for tasty & effective training content? You may read that and immediately want to hit the snooze, but hold that thought! Believe it or not, your employees greatly desire to engage in continuing education. By providing continuing ed, you not only are gaining further skills from your workforce, but you are showing them that you care about their individual career, skillset, and value they have on your company. This is huge! Engage your team and they will feel appreciated. They will stay. Believe it or not, this kind of investment pays ongoing dividends because you will have less turnover because you are investing in your workforce which increases employee buy-in. they will feel valued, and in turn work harder for you and build loyalty to the business, so don’t pass by this. Make the effort to put on effective and engaging continuing education training. Spend the money, bring in the experts, and watch your workforce thrive. Check the recipe for tasty & effective training content below and more ways you can improve employee production and retention here.