Whether you will accept it or not, every brand has one – a reputation.
Your reputation is a valuable asset, or it can be a huge turnoff. It all depends on how well you care for your reputation. Is it something you think about, or do you just brush it off?
Truth is, that should be one of the largest concerns of any company. The best form of marketing is Word of Mouth Marketing. What your customers say to their friends and family, who then talk to their friends and family, is your reputation. It spreads. And fast.
A bad experience.
A poor attitude.
A broken product.
A messed up drink.
People dont forget. In fact – they share.
So what are you doing to improve your reputation? How are you treating your customers differently than everyone else?
Stand out. Be different. Put that strong memory in your client’s minds that they will share with their networks and bring you future customers.
Word of Mouth Marketing is the best form of marketing – because it does the work itself. Take advantage of it. Use it.
You won’t regret it.