27 Customer Service Statistics for 2022. That may seem like a lot of stats for just one subject, but the fact of the matter is that if you don’t have at least serviceable customer service you will be shuttering your doors in no time. Customer service is the backbone of any business, and if you aren’t providing good to great customer service, your customers will simply find someone else who can give that to them. Having great customer service is pivotal to your success because consumers, more and more, tend to buy with businesses they connect with at a deep and identifying level. If they find a company that doesn’t value or take care of them when they reach out due to a problem, they will drop you like a hot potato. There are too many businesses out there that will give them the service they desire to slack. Make sure you aren’t a business they are leaving but one they are gravitating to with these 27 customer service statistics for 2022.
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With experience in marketing, technology, non-profit, and corporate, I help businesses bring their vision, dreams, and passions into reality.